Insurance Company Complaints Arkansas AR
Reader’s Question:
I recently got in a wreck and was denied claim by my auto insurer. Who do I call to file my dispute for claim in Arkansas?
Stacey
Fayetteville, AR
It’s good that you asked, Stacey.
Car accidents can be a pain…especially if you pay your premiums on time and get denied for auto insurance claim by your insurer. There are common cases like this in all 50 states though. The good news is, you can always go and file a complaint at the Insurance Department in Arkansas and they are ready to investigate your case.
But before you speak to anyone at the state level though, you better speak to your auto insurance agent or your insurer’s complaint department. You will be asked by Arkansas authorities to do that so you have to call your auto insurance company first to save you some time and effort.
The moment you make a call, be sure to take note of the time, date, and contents of you call plus the person’s name who attended to you. All your correspondence should be well documented to CYA (Cover Your Argument). The fine print of the policy are usually the most important things to know so counter check what your agent says and verify from the policy’s contents.
If it seems you have done your part and you’re still unhappy with the response, then it is probably the right time to escalate your action to Arkansas Insurance Department (some states call it the Division of Insurance). You can check for hotlines which can be available for you to reach for any formal complaints. Even on the state level, always remember to document everything to CYA! If your complaint is deemed valid, it might take around 10-30 days to rectify the issue. Patience is always an issue and you need to keep your cool so you will be properly assisted.
Hope this helps you!
Loading ...